Privacy Policy

Privacy Policy of

Effective Date: [Insert Effective Date]

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website (the “Site”). This policy applies only to customers located in the United States.

1. Personal Information We Collect

When you visit our Site, we collect information to provide you with the best possible service and enhance your shopping experience:

A. Device Information

As you browse the Site, we automatically collect certain information about your device. This helps us understand how you use our Site, ensure compatibility, and support secure, reliable access:

  • Your web browser type and operating system: To optimize Site display and user experience.

  • IP address: Used for fraud detection, basic geolocation services (not your precise location), and to monitor suspicious activities.

  • Time zone: To display correct shipping times and adjust Site settings based on your region.

  • Cookies: Small files placed on your device to help remember your preferences, keep your session active, and understand your interactions with the Site.

  • How you interact with our Site: Including pages you view, products you’re interested in, search terms that led you to our Site, and referring websites. This helps us improve content and product suggestions.

We use technologies such as cookies, log files, pixels, tags, and beacons to collect this Device Information.

B. Order Information

When you make a purchase or begin the checkout process, we collect information necessary to fulfill and process your order:

  • Your name, billing and shipping addresses: Required for billing accuracy and to deliver your products to the correct location.

  • Email address: Used to send order confirmations, shipping updates, and customer support responses.

  • Phone number: Optional, but helps us resolve shipping or delivery issues if needed.

  • Payment information: Processed securely via third-party payment gateways. We do not store full credit card details on our servers.

2. How We Use Your Information

We use your Personal Information (including both Device Information and Order Information) for the following purposes:

  • To process and fulfill your apparel orders: This involves printing, packing, and shipping your hoodies, sweatshirts, and other apparel items correctly and on time.

  • To communicate order updates and confirmations: Keeping you informed about your order’s status from purchase to delivery.

  • To provide customer support: Answering your questions, resolving issues, and managing returns or refunds.

  • To detect and prevent fraud or security issues: Protecting your transactions and our Site from malicious activity.

  • To improve our website and shopping experience: Identifying common behaviors to enhance layout, navigation, or product offerings.

  • To send promotional emails or special offers (only if you explicitly opt in): Offering you deals, product updates, or seasonal campaigns if you’ve requested them.

We do not sell your personal information. We also don’t use your data for advertising without your explicit permission, except for the targeted advertising practices described in Section 6.

3. Consent and Your Right to Withdraw

How do we obtain your consent?
When you provide personal information to complete a transaction (e.g., verifying your credit card, placing an order, arranging for a delivery), we assume that you consent to our collecting and using it for that specific purpose. If we need your information for a secondary purpose, such as marketing, we will always ask for your explicit consent or provide you with the option to decline.

How do you withdraw your consent?
If, after opting in, you change your mind, you can withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us via email at .

4. Sharing Your Information with Third Parties

We only share your data with trusted service providers necessary to effectively operate our business:

  • Google Analytics: To analyze Site traffic and improve website performance. You can learn more about how Google uses information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • PayPal and other payment gateways (e.g., Stripe): To securely handle your payments. We do not store full credit card details.

  • Shipping carriers (e.g., USPS, UPS): To deliver your order to your address.

  • Advertising platforms (e.g., Facebook, Google Ads, Pinterest): To display targeted advertising (see Section 6).

In special cases, we may also disclose your data:

  • To comply with legal requirements (e.g., subpoenas, court orders).

  • To enforce our terms or protect our rights.

  • In the event of a merger or acquisition, your information may be transferred to the new owners so that they can continue to sell products to you.

5. Payment and Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  • Secure Payment Processing: We use PayPal and other payment gateways (like Stripe) to process payments. We never store your full credit card details on our servers.

  • PCI-DSS Compliance: All transactions follow PCI-DSS (Payment Card Industry Data Security Standard) compliance, ensuring your payment information is encrypted and protected.

  • SSL Encryption: If you provide your credit card information, it’s encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

While no method of transmission over the internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional, generally accepted industry standards.

6. Behavioral Advertising

We may use your Device Information to provide you with personalized advertisements or marketing communications that we believe are relevant to your interests on platforms you use:

  • Facebook: To show you relevant product ads based on your visits.

  • Google Ads / Pinterest: To retarget you with items you’ve shown interest in.

You can opt out of targeted advertising via:

7. Cookies and Tracking Technologies

Our website uses cookies to:

  • Store user preferences: Such as login information or screen display preferences, so you don’t need to reselect them every visit.

  • Analyze visitor behavior and traffic: To improve Site layout, content, and functionality.

  • Track marketing campaign performance: To measure the effectiveness of our ads.

If you leave a comment on our Site, you may opt-in to save your name, email address, and website in cookies for convenience, so you don’t have to re-enter your details when leaving another comment. These cookies last for one year.
If you have an account and log in to our Site, we’ll set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we’ll also set up cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser, containing no personal data, and it will expire after one day.

Note: We do not currently respond to “Do Not Track” browser signals.

8. Your Rights

If you are a resident of the United States, you have the following rights regarding your Personal Information:

  • Right to Access: Request access to the personal data we’ve collected about you.

  • Right to Correct/Update: Request us to correct or update inaccurate personal information.

  • Right to Delete: Request the deletion of your personal data.

  • Right to Opt-Out of Sale: We do not sell your personal data, but if our policy changes, you have the right to opt out of the sale of your data.

  • Right to Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise these rights, please email us at . We may require identity verification for your protection before processing your request.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 years old. By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us consent to allow any of your minor dependents to use this Site.
If we discover that such data was collected without parental consent, it will be deleted immediately.

10. Data Hosting Platform

Our website is built on WordPress + WooCommerce, utilizing secure servers and data encryption. Your data is securely stored behind a firewall and is only accessed by authorized personnel.

11. Changes to This Policy

We may update this Privacy Policy from time to time:

  • To reflect business changes.

  • To comply with new laws or regulations.

We will post updates here, and your continued use of the Site indicates your acceptance of the updated policy.

12. Contact Us

If you have questions, complaints, or need assistance regarding your privacy:

Customer Support
Address: 3427 Lindenoaks Dr, San Jose, CA 95117
Email:
Phone: +1 (616) 980-6488
Support Hours:

By using this website, you consent to the practices outlined in this Privacy Policy.